Join a global team and take your accounts receivable management skills to the next level! DP World is looking for a passionate Inside Sales Specialist at our Gdynia location to strengthen the core of our international accounting team. If you're excited about working in a dynamic, future-oriented environment and want to play an active role in managing cash flow and receivables, this is the perfect opportunity for you!
About the Role:
The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads identified, this candidate will reach out and meet with the business' decisions makers to better understand their business needs and how our product could help them.
Responsibilities:
Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, long-term customer relationships.
Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
Maintain accurate record of sales, customer interactions and revenue.
Generate regular sales reports and forecasts.
Stay updated on industry trends & competitors and identify opportunities of improvement and expansion.
Qualifications:
Proven experience in operations as a fundament of customer service and pricing tasks.
Proven experience in sales in the logistics industry.
Proficiency in using CRM and TMS software and other relevant tools.
Detail oriented with excellent organizational abilities.
Ability to work independently and as part of a team.
Knowledge of freight forwarding operations and supply chain management.
Excellent communication skills when it comes to handling customers and a good command in English and Polish.
Equal Opportunity Statement: We are a leading provider of supply chain solutions, supporting the flow of trade around the world. Our global network spans 350 business units in 75 countries, comprising logistics terminals, marine services, ports and economic zones. We think ahead, anticipate change and use industry-leading technology to create innovative trade solutions while ensuring positive impact on economies, societies and our planet. Our dedicated, diverse and professional team of more than 103,000 employees is committed to delivering unparalleled value to every customer and partner. We do this by building and developing long-term relationships – with governments, shippers, traders and other stakeholders.