Job Opportunities in Poland

Job Description:

Location & commitments:

• full-time job,
• Warsaw (office at Konstruktorska street),
• hybrid model.

Your IMPACT:

• Be first point of contact for Schneider’s Electric employees when it comes to HR questions and issues, manage employees’ cases
• Communicate with employees (phone, chat, self-service) and process their requests in systems
• Communicate with stakeholders, country subject-matter experts to solve queries
• Research required information using available resources and business acumen to provide employee with the solution
• Constantly learn and use new knowledge to delight customers
• Identify improvement areas

Qualifications: Your Profile:

• Knowledge of Spanish is an advantage (nice to have)
• 2 years' experience in Customer Care or Shared Services Center
• Problem solving attitude
• Influence and convince skills
• Passion about customer care
• Ability to work under time pressure
• Team-working skills and change-agent personality
• Pro-active attitude and innovation spirit

Languages:

• Fluent French and English, with very good level of written and oral communication

• EXCITING JOB in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share,
• DEVELOPMENT - the opportunity to gain valuable work experience in a supportive team of professionals,
• ONBOARDING TRAININGS to help you find your way in our company,
• WIDE CHOICE OF BENEFITS - private medical care, life insurance, sports card, performance bonus, benefits cafeteria with the possibility to exchange points for selected products or services,
• BENEFITS FOR EMPLOYEES’ CHILDREN from the company's social fund,
• ADDITIONAL FAMILY LEAVE - for the birth of a child or adoption, to care for a family member or for bereavement (additional leave beyond the terms of labor law),
• PROJECT WORK OPPORTUNITY (e.g., ambassador program, mentoring, digitization projects),
• DIVERSE TEAM - working in a diverse team and the opportunity to use foreign languages in your daily work,
• ACCESS TO TRAINING PLATFORM - training tailored to your needs and career goals,
• RECOGNITION - points that can be exchanged for various products and services,
• PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year,
• EMPLOYEE REFERRAL PROGRAM - have a say in who you work with and get an attractive financial bonus,
• NO FORMAL DRESS CODE - we welcome people as they are and see diversity as a value to the company.

Curiosity, Inclusion, Teamwork:
About Our Company: At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.
We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.
If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.
Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.
€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations