Job Opportunities in Pakistan
September 9, 2024
Shoppingstreet
Peshawar
FULL TIME
E commerce assistant
Job Title: E-Commerce Assistant
Add and update product listings on e-commerce platforms (e.g Shopify, Word press).Ensure accurate product descriptions, prices, and availability.Manage product images and ensure they meet the platform's standards.Monitor inventory levels and coordinate with the inventory team for stock management.Order Fulfillment:Process online orders, returns, and refunds.Coordinate with warehouses and shipping teams to ensure timely delivery.Track orders and resolve any delivery or fulfillment issues.Customer Service:Respond to customer inquiries via email, chat, and phone.Handle complaints, provide solutions, and follow up to ensure customer satisfaction.Assist with troubleshooting any issues related to the website, orders, or payments.Marketing and Promotions:Assist with the setup and management of online promotions, sales campaigns, and special offers.Help with the execution of digital marketing campaigns and social media updates.Monitor website traffic, sales reports, and customer feedback to help improve online performance.Technical Support:Troubleshoot any technical issues with the e-commerce platform or shopping cart.Generate sales and performance reports as required.Analyze website traffic, conversion rates, and customer feedback for insights.Provide regular updates to management on the status of e-commerce operations.
Job Type: Full-time
Add and update product listings on e-commerce platforms (e.g Shopify, Word press).Ensure accurate product descriptions, prices, and availability.Manage product images and ensure they meet the platform's standards.Monitor inventory levels and coordinate with the inventory team for stock management.Order Fulfillment:Process online orders, returns, and refunds.Coordinate with warehouses and shipping teams to ensure timely delivery.Track orders and resolve any delivery or fulfillment issues.Customer Service:Respond to customer inquiries via email, chat, and phone.Handle complaints, provide solutions, and follow up to ensure customer satisfaction.Assist with troubleshooting any issues related to the website, orders, or payments.Marketing and Promotions:Assist with the setup and management of online promotions, sales campaigns, and special offers.Help with the execution of digital marketing campaigns and social media updates.Monitor website traffic, sales reports, and customer feedback to help improve online performance.Technical Support:Troubleshoot any technical issues with the e-commerce platform or shopping cart.Generate sales and performance reports as required.Analyze website traffic, conversion rates, and customer feedback for insights.Provide regular updates to management on the status of e-commerce operations.
Job Type: Full-time
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