Job Opportunities in Pakistan


September 14, 2024

Omega Tech Solutions

Lahore

FULL TIME


Customer Support Representative

Job description
As a Chat Support Representative, you will be the first point of contact for our valued customers, providing prompt and efficient assistance to ensure a positive experience. You will play a crucial role in maintaining customer satisfaction and fostering long-term relationships.
Requirements:

  • Respond to customer inquiries and provide accurate information about our product.
  • Communicate effectively with customers through various channels, including, email, and chat.
  • Stay informed about our product to provide comprehensive and accurate information to customers.
  • Collaborate with internal teams to stay updated on product changes and improvements.
  • Previous experience in customer support or a related field is preferred.
  • Excellent communication skills, both verbal and written.
  • A customer-centric mindset with a commitment to delivering exceptional service.
  • Have a good command of the English language with excellent written skills.
  • Freshers with Good communication skills can also apply.
  • Seeking a long-term position with growth opportunities.
Other Benefits:
-Punctuality bonus plus performance based bonus

-Health Insurance
Shift Time: 5pm to 2am or 7pm to 4am
Office Location: Canal View Society Near Thokar Lahore

Pay: Rs50,000.00 - Rs70,000.00 per month
Job Type: Full-time

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