Company Description BTCM Consulting is a premier consulting firm located in Karāchi that specializes in providing a comprehensive range of essential services to businesses in the retail and convenience store industry. BTCM Consulting is dedicated to helping our clients succeed in an ever-evolving market landscape by providing innovative solutions and support to businesses. One of our valued clients is Break Time Corner Market, a leading player in the retail and convenience store industry. We provide a range of services that help our client thrive in a competitive market, ensuring their financial success, operational efficiency, and the safety of their assets. Role Description This is a full-time on-site role for an International Customer Service Representative at BTCM Consulting in Karāchi. The International Customer Service Representative will be responsible for providing excellent customer support and satisfaction, ensuring a positive customer experience through effective communication and problem-solving. Qualifications
Strong customer service skills, including experience in customer support, satisfaction, and service
Excellent communication skills, both written and verbal
Ability to effectively communicate and problem-solve with international customers
Experience in a fast-paced and high-pressure customer service environment
Fluency in English and any other languages is a plus