Job Opportunities in Pakistan
September 11, 2024
Marsbpo
Rawalpindi
FULL TIME
Call Centre Agent
As a Call Centre Agent, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience with our company. Your responsibilities will include:
WALK-IN INTERVIEWS (7:00 PM - 11:00 PM)
Address: Mars BPO, 2nd Floor, Ramzan Plaza, Saddar, Rawalpindi.
Job Type: Full-time
Pay: Rs30,000.00 - Rs50,000.00 per month
- Handling Calls.
- Providing accurate information about our products/services.
- Maintaining customer records and updating information in the CRM system.
- Meet productivity, performance and accuracy targets as set by management.
- Troubleshooting and resolving customer issues with professionalism.
- Generate Sales.
- Previous experience in customer service or a related field is mandatory.
- Excellent communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in MS Office and CRM software.
- High school diploma or equivalent; college degree preferred.
- Competitive salary with performance-based incentives and commissions.
- Opportunities for professional growth and career advancement.
- Comprehensive training and ongoing support.
- A collaborative and supportive work environment.
WALK-IN INTERVIEWS (7:00 PM - 11:00 PM)
Address: Mars BPO, 2nd Floor, Ramzan Plaza, Saddar, Rawalpindi.
Job Type: Full-time
Pay: Rs30,000.00 - Rs50,000.00 per month
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