September 5, 2024

North Harbour Rental Group

Hamilton

FULL TIME & OTHER

Customer Service Representative - Hamilton

Join Our Team as a Customer Service Representative!

Location: Hamilton
Company: NHR Group

Do you love connecting with people and building lasting relationships? Are you a self-starter who takes pride in delivering exceptional service? If so, NHR Group is looking for you to join our team as a Customer Service Representative!

About the Role:

As a representative of NHR Group at our Hamilton branch, you’ll play a crucial part in our close-knit team, working together to deliver top-notch service to the local community. In this role, you'll be responsible for delivering an exceptional customer experience from beginning to end, while working closely with your team to grow the Branch.

Your Day-to-Day:

Engage with clients: Greet customers, understand their needs, and provide personalized rental solutions.
Build lasting relationships: You'll be a trusted point of contact for our clients, helping them feel part of the NHR family.
Take ownership: Prepare rental agreements, process payments, and coordinate vehicle movements to keep things running smoothly.
Problem-solving: Think on your feet to resolve customer queries and ensure their needs are met.

This is your opportunity to take the reins and drive your career forward. If you’re passionate about customer service and love making a difference in your community, we’d love to hear from you!

What We Offer:

Rotating roster: Work 4 days on, 2 days off
Competitive pay with time and a half on weekends.
Career ownership: Full training provided, along with ongoing opportunities to grow and take on more responsibility.
Community impact: Be a part of a local business that cares about the people it serves.
Supportive work environment: Join a team that values your input and encourages initiative.

What We’re Looking For:

Customer service experience: Your ability to connect with people is key, even if you haven’t worked in rentals before.
A Full Class 1 NZ Driver’s License.
A proactive attitude: You take initiative and ownership in your role.
Strong communication and relationship-building skills.
Ability to manage your time and stay organised in a fast-paced environment.

If you’re ready to take charge, grow with us, and make a meaningful impact on both your career and the local community, apply today!