Job Opportunities in Morocco
October 24, 2024
diğer
Casablanca
FULL TIME
IT Responsible
Qualifications:
- Graduated from Computer Engineering, Computer Programming, Software, or related departments.
- Minimum of 2 years of experience in service and support operations.
- Proficient in Microsoft technologies.
- Experienced in mobile device management (MDM) and handling mobile devices.
- At least 2 years of experience working in call center processes or providing technical support.
- Experience in budget management.
- Proficient in English.
- Ensuring backup of technical requirements for IT projects and developing them when necessary (e.g., server room climate, UPS capacities, memory requirements for new solutions, network connection capacities).
- Implementing and documenting internal IT projects, such as software or hardware applications.
- Monitoring and maintaining IT infrastructure (servers, UPS, network equipment).
- Managing and reporting tasks related to .NET, Firelwall etc.
- Responding to technical queries from users and staff through the help desk.
- Preparing reports requested by upper management.
- Planning and managing the IT budget.
- Overseeing IT procurement and contract processes.
- Ensuring compliance with agreements made with suppliers and monitoring their performance to maintain service quality.
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