October 31, 2024

Servicios Comerciales Amazon México S. de R.L. de C.V.

Hermosillo

OTHER

Learning Specialist, Amazon Logistics Learning Team

High School Diploma or equivalent
English intermediate B1+
2+ year of experience in Training

The Delivery Station Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associates onboarding activities for the site.

Constantly improves the long-term capabilities of the area to which the Learning Coordinator is assigned. This position has a high level of program administrative management. The Delivery Station Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions

Key job responsibilities

Coordinate ambassador identification program and track new hire onboarding and ambassador audits
Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
Track learning curve and continuous improvement metrics at the site level
Audit Powered Industrial Equipment Training program and trainer standard work
Execute training programs for both seasonal and permanent trainers
Coordinate and facilitate any training related programs
Manage ticketing system and ensure tickets are closed within expected timeline
Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
Document feedback results to help the learning department identify strengths as well as area of improvement
Assess development needs for individuals and groups
Fully understand workflow and daily production goals
Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
Balance and prioritize multiple tasks
Maintain a positive attitude and presence on the floor
A completed Bachelor’s Degree from an accredited university
Previous Kaizen/Continuous Improvement experience
Experience delivering training/information to peers, hourly associates, and senior management, both individually and in group
Experience creating trainings and developing strategies to train managers