Job Opportunities in Mexico
October 30, 2024
Lexzau, Scharbau GmbH & Co. KG
City
KAM Leader
KAM Leader
Aufgaben
Profil
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Direct supervisor of the Key Account Management team members
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Develop and implement account plans for key accounts
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Provide continuous coaching, training, and development opportunities for key account team to enhance their sales techniques, product knowledge, and customer engagement skills
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Monitor the performance of inside sales team members and provide regular feedback in performance evaluations. Implement strategies to address any performance gaps or areas for improvement
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Develop the budget of the key accounts at regional and/or country level maintaining a healthy pipeline
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Ensure good contractual performance of key accounts
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Identify growth opportunities, ensure alignment of key accounts with global/regional strategy
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Be the commercial liaison with the customer and its primary contact
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Gather customer and market information to define customer strategies
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Work on regional client initiatives and the implementation of the regional / global account plan
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Collect relevant information about sourcing events (RFQ/RFP)
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Prepare and/or update SOP's & SLA's, with operations, products and sales support roles
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Drive business growth through upselling and cross-selling.
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Negotiate contracts and pricing agreements
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Provides service requirements based on direct customer feedback to assist in vendor qualification and selection
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Provides commercial feedback for pricing / rate negotiation with vendors
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Customer centricity
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Analytical & strategic thinking
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Commercial skills
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Business acumen
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Negotiation skills
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Relationship building
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Problem solving & solution orientation
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