September 4, 2024

Susurros del Corazon

OTHER

In Room Dining Supervisor

Company Description
A vibrant community on the untouched Mexico shoreline, Susurros del Corazón is a private seaside enclave marrying raw beauty with the playful spirit of a luxuriously relaxed surf retreat.

Job Description
In the role of In-Room Dining Supervisor, the primary goal is to ensure an outstanding and memorable in room dining experience for each guest and providing developmental supervision to the team. Responsibilities include overseeing daily operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Ability to carry out the duties of an In Room Dining Server as needed to contribute to a team oriented atmosphere
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed

Qualifications

One to two years previous experience in a Food & Beverage position, preferably in a luxury setting.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
High level of computer proficiency and willingness to learn other food & beverage computer systems.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, Tik Tok, Linkedin, Facebook and Pinterest: @Auberge Resorts and #Always Auberge.