Job Opportunities in Mexico

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.
Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.


About Four Seasons Resort and Residences Los Cabos at Costa Palmas
Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA , will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.
Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:
Hotel Site: https://www.fourseasons.com/es/loscabos/
Instagram: #fsloscabos

About the role of Hostess
The Hostess is responsible for scheduling day and shift assignments for all dining rooms and promptly notifying staff of their schedules. This role includes assigning service stations to servers and bus staff, ensuring a smooth and efficient dining experience. During meal service periods, the Gourmet Hostess supervises dining room operations, strategically managing customer seating to balance the flow across various service stations, thereby enhancing the overall dining experience for guests.

What you will do:

• Assigns service station to all service staff observing their present-ability for compliance with appearance and uniform standard.
• Checks table settings for proper presentation and completeness.
• Anticipate guest needs, ensure satisfaction, offer suggestions, and respond promptly and appropriately to guest concerns and requests verbally explain to staff any menu changes, meal specials or other factors that relate to service of food or dining room operation.
• Inspect restaurant to ensure all items are in proper order, taking appropriate action on all matters not meeting standard.
• Graciously greet guests upon their arrival and escorts them to a table, balancing the customer flow among the service station, considering requests for a particular table or server, depending on availability.

What you bring:

• Fluency in Spanish and English is required for this position
• A minimum of two (2) years working in Food & Beverage department
• One + years’ experience working within a luxury hotel or similar environment is considered an asset
• Excellent interpersonal skills and communication skills
• Cross-cultural sensitivity and customer service orientation
• Guest centricity and understanding of the importance of guest preferences.

*This job requires applicants to have current work authorization in Mexico*
What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture
Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• Linked In: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/Four Seasons Jobs
Twitter: https://twitter.com/Four Seasons Jobs

Learn more about our innovative initiatives:

• Pop Downs: www.fourseasons.com/popdown

Envoy by: www.fourseasons.com/landing-pages/corporate/envoy/