LOCATION: Baja California Souther Peninsula, Mexico SALARY: Under $95,000
Position Description The Guide, Mindset will work in conjunction with exercise physiologists, nutrition coaches, spa and wellness practitioners in a luxury resort setting, while leveraging evidenced-based content and technology deliver the best practices in mindfulness. At Sensei, we balance purpose with play. Guests enjoy health coaching, 1:1 nutrition, fitness, meditation and mindset sessions, body treatments, educational lectures, and a variety of outdoor activities – all designed to expand awareness and connection. The Sensei Guide works in multidisciplinary collaboration and is responsible for managing and coordinating activities of each guests' wellness journey. This position is an integral leader of the guest experience, leveraging data, self-awareness, self-efficacy, and safety to deliver guided sessions. Combining spaces and environments to imbue feelings of safety and ease; domain expertise to interpret objective data and craft a personalized wellness plan; and health coaching to communicate this information in an empowering, affirming manner. Sensei has designed the guide program to manage the guest experience by supporting our guest in achieving greater wellbeing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Guide team subject matter expert in the field of performance psychology and/or mindfulness
Conduct 1:1 sessions with guests to discuss current health, wellbeing, and wellness objectives for their stay as well as Mindset 1:1's tying in HRV and overall mindset strategies.
Create and own mindfulness educational content and lead lectures and workshops to further engage our guests
Create and lead programs to support team wellness and synergy
Facilitates additional educational opportunities for guests (i.e., meet and greets, Q&As)
Leads wellness classes as they pertain to specific areas of expertise
Direct and monitor the end-to-end guest experience, from initial consultation and assessment to their last send off session for life after Sensei
Implement health screening tools, analyze and provide relevant feedback to guests
Ensure confidentiality, ethics, and client trust is protected at all times
Collaborate with teammates & coworkers to ensure a seamless guest experience and enhance service delivery
Use principles of health coaching to support guests in pursuing their personal growth
Serve as an ambassador of Sensei for guests, partners and media
Assist with research & program development to support guest education
Stay up to date on current trends, new research developments and findings within field of expertise, performance psychology and/or mindfulness
Ensures all guest requests are communicated and completed
Ability to move, bend, and stretch as job requires
Ability to monitor and observe client performance indoors and outside in daylight and lowlight evening conditions
Must be able flexible hours and work weekends, and holidays
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
Other duties as assigned
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
Master's degree with 3 years of applied experience or Undergraduate degree with 7+ years of applied experience in Mindfulness or Performance Psychology.
Preferred experience in hospitality and destination travel
Required Technical / Other Skills and Abilities
Passion to empower individuals seeking to optimize health and lifestyle
Passion for continuing education, professional development, and personal growth
Proficient in Apple i OS, Office 365, and/or reservation systems
Efficient time management
Demonstrates professional written and verbal communication
Prepared to create educational content
Demonstrates characteristics of leadership, professionalism, service to others
Experience in hospitality and destination travel a plus
Passion for continuing education, professional development and personal growth
Characteristics of leadership, professionalism and service to others
Friendly and outgoing personality, works well with others
Highly developed interpersonal and communication skills
Prepared to create educational content
Required Licenses/Certifications
Degree in performance psychology, sport psychology, athletic counseling, or counseling
Accredited certification in heath or wellness coaching
Sensei is here to guide you towards greater wellbeing. Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well. What guides us is a belief that knowledge is the greatest tool in health, and that technology allows us to unlock deeper insights. Everything we do is evidence-led, radically transparent, always enriching. You can read our story here or see some recent press: Forbes, Condé Naste Traits We Value
Loves a good challenge
Resourceful and adaptable
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Compensation & Benefits
Competitive Salary
Medical, Dental, and Vision Insurance
401k Matching and FSA plans
Uniforms Provided
Access to Meditation, Yoga and Fitness classes
Attend Wellness Lectures
On Property Gym Access
Discount on Spa & Salon services.
Lunch
Monthly Wellness Reimbursement
Tuition Reimbursement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.