Acero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others. Join us as a Customer Service. Job Summary Main liaison between the client and the internal processes of the company, in order to ensure compilance with their needs through the management of resources and established processes. Custumer Service duties and responsabilities :
Adequate attention to custumer requests, providing clear and timely information to their requirements.
Coordinate activities related to custumer service, ensuring the existence of information in the system flow of receipt, cutting, storage and shipping processes or those that are required and managing the resources for their registration and exceution.
Ensuring the application of our quality management system, complying with our procedures and developing corrective, preventive and continous improvement actions when required.
Job Requirements and experience:
Industrial engineering or equivalent
Essencial Advanced English
2 year Custumer Service experience or equivalent
+ 25 years old
Previous experience in a similar position/industry
Experience in metalworking/automotive industry
Production planning and scheduling
Steelmaking operation
ASTM/IATF/ISO900 Standars
Excellent communication and interpersonal skills
Exceptional critical thinking and problem-solving abilities
Strong focus on working with data, data analysis, and driving projects independently
Ability to thrive in a fast-paced, collaborative work environment
Working knowledge of MS Office (Excel, Word, Power Point, Outlook)
We offer and compensation package including:
Saving Fund
Food tickets
Gas bonus
Vacation premium
Christmas bouns
Life insurance
Health insurance benefits
Anual bonus programs
Special fees on Car Insurance
Labor Flexibility schames and more
Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: A partir de $1.00 al mes Beneficios:
Aumentos salariales
Días de maternidad superiores a los de la ley
Estacionamiento de la empresa
Horarios flexibles
Opción a contrato indefinido
Seguro de gastos médicos
Seguro de gastos médicos mayores
Seguro de la vista
Seguro dental
Seguro de vida
Teléfono de la empresa
Trabajo desde casa
Uniformes gratuitos
Vacaciones adicionales o permisos con goce de sueldo
Vales de despensa
Pago complementario:
Bono anual
Bono de productividad
Tipo de jornada:
Lunes a viernes
Turno de 8 horas
Turno mixto
Pregunta(s) de postulación:
Are you currently working?
What was your last salary?
What is your salary expectation?
This position requires proficient English language. Do you speak English?
Are you titled?
Do you have car?
Describe your experience in a similar position/industry, according to the requirements of the position: