Job Opportunities in Mexico
September 17, 2024
Grupo Prodensa
Mexicali
FULL TIME
Customer Service
Requirements:
A Customer Service Representative will act as a liaison, provide product information, answer questions and resolve any emerging issues our customer accounts may face with accuracy and efficiency.
Reports to: Customer Service Leader
Duties:
The plant is located on the San Felipe highway behind the El Dorado Industrial Park.
Tipo de puesto: Tiempo completo
Tipo de jornada:
- 1 to 2 years of customer service experience or experience as a customer service representative.
- High school certificate or equivalent.
- 100% written / 100% spoken English.
- Familiarity with CRM systems and practices.
- Customer oriented and adaptable.
A Customer Service Representative will act as a liaison, provide product information, answer questions and resolve any emerging issues our customer accounts may face with accuracy and efficiency.
Reports to: Customer Service Leader
Duties:
- Listen to customer concerns, problems and questions.
- Attract customers by positively promoting the product and company, answering questions and addressing concerns as they arise.
- Recommend potential products to meet customer needs.
- Prepare product and customer reports by compiling data gathered during customer interactions.
- Assisting customers with their warranty, replacement or return claim needs and informing them.
- Order processing.
- Quoting orders.
The plant is located on the San Felipe highway behind the El Dorado Industrial Park.
Tipo de puesto: Tiempo completo
Tipo de jornada:
- Lunes a viernes
- Turno de 10 horas
- Bachillerato terminado (Obligatorio)
- Inglés (Obligatorio)
We regret to inform you that this job opportunity is no longer available
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