October 18, 2024

Key responsibilities:

Engage actively in all phases of the sprint by contributing questions, insights, and challenges. You facilitate discussions and ensure the team adopts efficient work practices while keeping priorities clear.
Conduct data-driven analyses and gather feedback through interviews, implementing tools to assess and enhance business workflows. Proposed improvements are always backed by data insights.
Streamline processes with a focus on customer satisfaction and business outcomes, ensuring that operations are both efficient and user-friendly.
Define and execute business strategies, manage relationships with key stakeholders, and establish product, process, and channel guidelines that comply with legal and regulatory requirements.
Acquire and maintain a comprehensive understanding of all business operations, services, and products, ensuring your knowledge is current and relevant.
Track performance metrics, including customer satisfaction, process efficiency, and financial outcomes, to drive continuous improvement.
Support the resolution of any business-related issues or customer complaints when necessary.
Develop innovative solutions, standards, and processes to elevate existing practices, applying your specialized knowledge.
Leverage your distribution expertise to set new industry benchmarks, refining current methods and introducing new best practices.
Represent the company in external forums and contribute to the broader industry knowledge base.

Your profile:

Familiarity with the Insurance Distribution Directive (IDD) and hands-on experience with insurance products, with a commercial focus considered an asset.
Demonstrated expertise in handling insurance-related processes and products.
Ability to engage with a broad range of stakeholders, each with different priorities, and manage those relationships effectively.
Proactive in deepening your knowledge of the entire business process chain, staying informed about market trends, risks, and new product developments.
Capable of understanding client needs, anticipating their requirements, and tailoring solutions to meet those needs.
Excellent analytical and critical thinking skills, with the ability to synthesize key information and make well-informed decisions.
Thorough understanding of both business and financial operations, ensuring that acquired knowledge is applied to drive results.
Ability to develop long-term strategies and take initiative in refining products, processes, and distribution channels.
Contributing to the Agile culture by fostering teamwork, providing feedback, and driving continuous improvement.