Job Opportunities in Kuwait
September 10, 2024
Dasman Gate
Kuwait City
FULL TIME
Call center manger
- Hire, onboard and train call center personnel.
- Coach call center staff through challenging customer service issues.
- Analyze call center data and prepare reports for upper management.
- Evaluate staff effectiveness and performance annually or on an at-need basis.
- Lead team meetings and give presentations to executives.
- Develop monthly, quarterly and annual call center goals and action plans.
- Prepare work schedules to ensure sufficient coverage.
- Create personnel and supply budgets for approval.
We regret to inform you that this job opportunity is no longer available
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