Part Time Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Apply to MEININGER Roma Termini for a Night Audit (f/m/d).
MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place. We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
You are a great host ensuring your guests enjoy a safe and memorable stay
You are in charge of the well-being of our guests from check-in to check-out
You are the first point of contact for our guests and all other visitors like suppliers and external technicians
You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
You take care of operational and administrative tasks like invoicing, answering to e-mails and online requests, up-selling, responding to online reviews and much more
You enjoy a diverse, international work environment while we take care of an inclusive one
You're flexible and understand that we are rotation shifts (Morning, Evening and Night shifts)
Last but not least; you're a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
You possess initial experience and are passionate about hospitality
You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
You are a people person, you like helping others and creating unforgettable experience for our guests
You are a team player, ready to help your colleagues and tackle challenges together
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English (B2) and Italian
WHAT MEININGER OFFERS
Attractive Salary
Every year you spend with us, you get an extra vacation day (up to 5 days)
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you're still happy
M-goal projects to develop personal and professional skills
Staff nights and Friends and Family discount
Test & Rest our new hotel openings
The occasional opportunity to travel to support new openings or exchange programs
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you? Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE the hotel: MEININGER Roma Termini (https://www.meininger-hotels.com/en/career/)