Job Opportunities in Ireland

Position: Spare Parts Administrator
Location: Kiltimagh, Mayo
Job type: Permanent, Full Time
General working hours: Approx 40 hours p/w, Monday – Friday 9am – 5pm
About:
Homecare Medical, is an established family firm operating from Mayo since 1988 serving the Healthcare Market in Ireland. We provide product and services to Private Retail, Pharmacy, Nursing Homes, HSE Community Care, Acute Hospitals, Voluntary Bodies and others with a strong emphasis on Quality and Customer Service.
We are proud to support our local community in all regards and employ over 100 staff nationwide in roles including sales, customer service, service engineers, warehousing, logistics and support service. With our growing customer base this is an excellent time to join Homecare Medical as an Spare Parts Administrator in this busy fast paced environment.
Ethos:
Our ethos is to provide a total solution for our customers. We focus on the patient’s wellbeing, independence, privacy and dignity and offer the carer the best products and services to help them with their everyday caring tasks.
The Homecare motto is “Helping You Care” and our team puts this at the heart of everything we do.
Main Objective:
The Spare Parts Administrator will be responsible for the efficient management and maintenance of the spare parts department including monitoring and controlling stock to ensure the right amount of spare parts are available to meet customer’s needs. The Spare Parts Administrator will be the point of contact for both suppliers and customers in relation to spare parts. Working in a team the Spare Parts Administrator will be responsible for providing support to the Service and Sales Department.
Key Duties and Responsibilities:
· Respond to queries and requests from both external and internal customers, including Service Engineers, sales teams and retail outlets.
· Liaise with supplier for information including pricing and lead times.
· Communicate information between Homecare Staff and the supplier if there are any queries.
· Sourcing of new parts.
· Setting up new spare part codes.
· Generating purchase orders.
· Arrange collection of any purchase orders from suppliers if necessary.
· Updating quarantine information on Assetpal.
· Keep information up to date - delivery dates and collection dates.
· Advise and inform internal and external customers when parts have arrived and arrange delivery or collection.
· To perform stock takes on all spare parts including internal spare parts and engineers’ vans.
· Produce reports in order to ensure timely orders of spare parts.
· Receiving in stock and allocate accordingly.
· Picking and dispatch of orders.
· Record customer feedback/issues on management system and work with colleagues across departments to ensure maximum customer satisfaction.
· Provide feedback on recommendations, ideas and improvements that may support ongoing improvements to service, spare parts and products.
· Perform additional ad hoc tasks as required by the Company. The duties listed are not exhaustive.
Knowledge/Skills:
· Ideally the suitable candidate will have previous admin experience in a similar role. The following skills are essential requirement to the role.
· The ability to communicate with clients in a professional friendly manner, by phone, email and face to face.
· The ability to work in a consistent and logical way to ensure priorities are achieved.
· The ability to ensure the work is done in the most efficient way.
· Must have strong computer skills along with strong written and verbal communication skills.
Experience:
· Minimum 2 years' experience in a similar role.
· Proficiency in Microsoft Office applications.
· Experience of Sage/CRM systems would be an advantage.
· Good telephone and communication skills.
· Fluency in both oral and written English language is essential.
Qualifications:
Leaving Certificate or equivalent qualification.
Job Types: Full-time, Permanent
Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• What is your salary expectation?

Education:

• Leaving Certificate (preferred)

Experience:

• Office or administration: 1 year (preferred)

Work Location: In person
Reference ID: 2024-KM 21