Senior Store Manager

September 10, 2024

NAILS Dublin

FULL TIME

This dynamic and fearless company, works along side leading beauty retailers in Ireland with a growing partnership . We take pride in being a welcoming and delightful destination for all customers. We are currently on the lookout for an Senior store manager to manage stores in our Dublin region .
As the Senior store manager, your primary role will be to lead your team by example, providing coaching and development to ensure an exceptional customer experience and drive towards achieving remarkable sales results. You'll closely monitor store KPIs, pinpoint growth opportunities, and maintain brand standards to ensure excellence in service delivery.
We are seeking an experienced Store manager with a proven track record of guiding teams to success. If you have a passion for the Beauty Industry and a genuine desire to enhance people's beauty, if you're a brand pioneer unafraid to engage with customers and keep your teams motivated, then you are the ideal candidate.
Primary Duties

To ensure daily/ weekly sales targets are set and achieved.
To devise strategies for growth in sales in salons.
To monitor and assess performance and propose actions to rectify problem areas.
To monitor competitors on a regular basis.
Ensure 5* customer service is delivered at all times
Recognise and compliment examples of service excellence
Recruitment .
To ensure your teams are adequately trained, i.e. service quality, product knowledge and familiar with store systems staff performance.
To conduct staff appraisals and recommend programmes to address difficulties.
To ensure disciplinary procedures are enacted where appropriate.
To ensure staff cost ratio is in line with company budget.
Review rosters , making adjustments where necessary to keep within the staff cost budgets, monitoring
To be aware and observe all company policies and procedures.
Recognise and coach good performers with positive reinforcement for continued performance and coach poor performers outlining the expected levels of performance and behavior.
Conduct performance reviews both formal and informal.
Consult with head office in relation to stock holding and ensuring that all stores have the stock that they require to carry out all services
To ensure stocktaking is organised and prepared on time and in accordance with company procedures
To assist with any other duties required by senior management.
To represent the Company’s interests with all internal & external interactions.
To observe confidentiality in respect of Company activities.

What we offer

Competitive Salary offered including bonus scheme
Career progression - fast tract into Area management – with our growing company the opportunities are endless
Great perks including discounted treatments and products and store discounts
Extensive training (internal and external) and ongoing support

Job Types: Permanent, Full-time - Onsite - leading by example.
Job Type: Full-time
Pay: €30,000.00-€37,000.00 per year
Additional pay: