Pharmacy Technician

September 15, 2024

Ballinasloe

FULL TIME

Full job description
Duties and Responsibilities:

To accurately receive, record and assemble prescriptions, issue the appropriate receipts and inform the Pharmacists of any changes in drug therapy and interactions between prescribed medications.
To serve customers over the counter medicines and other pharmacy products as required.
To fulfil the request for specific over the counter medicines appropriately using appropriate questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
To ensure the smooth running of the dispensary, including, maintaining computer records and ensure that the paperwork pertaining to the various schemes is kept up to date and in line with Company procedures.
To ensure that any errors or safety issues are brought promptly to the attention of the Supervising Pharmacist.
To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Supervising pharmacist.
To ensure that the Pharmacy is kept clean and tidy.
To maintain the standards of cleanliness within the dispensary as directed by the Supervising Pharmacist and in line with Standard Operating Procedures.
To follow Pharmacy standard operating procedures maintaining consistent professional standards at all times.
To assist with over the counter sales and other front of counter duties.
Any other duties as required.

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Leadership & Teamwork

This role requires a high level of pro-activity and an ability to work on own initiative.
Build positive relationships with others in the pharmacy to create a positive working environment.
Participate in staff training programmes.
Maintain a good working relationship between colleagues, customers and other healthcare professionals.
To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.

Customer Focused

making our community pharmacies the local destination of choice
Delivering customer service to the highest quality
To provide advice and information as required to customers on all product ranges available in the Pharmacy.
To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.

Qualifications, Experience & Skills Required

IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
Excellent written and verbal communication skills
Good attention to detail is essential
Excellent organisational skills, with the ability to multi-task successfully in a busy and challenging environment.
Ability to use discretion when addressing customer queries and to treat customer/patient information with strict confidentiality.
IT skills would be an advantage.