Machine Tool Service Engineer - North and Northeast (DT18191) - Ireland Jobs Opening

February 13, 2024

ICDS Recruitment Consultants

OTHER & FULL TIME

Machine Tool Service Engineer - North and Northeast (DT18191)

Machine Tool Service Engineer -North and Northeast.
Area covered likely to be Belfast/Down/Antrim/Armagh/Tyrone/Louth/Monaghan.
RESPONSIBILITIES AND DUTIES:
Reporting to the Service Manager, the role is to support the company’s customers through field machine tool installation and servicing work.
Responsibilities include:

Installing, servicing, maintaining and repairing all machine tool equipment sold or serviced by the company. Extensive travel to customer sites will be involved. Where possible and depending on customer requirements, work will be scheduled to reduce travel requirements and keep you within your primary service area.
To acquire a complete working knowledge of all equipment sold by the company.
To co-ordinate and co-operate with other staff members to ensure the smooth and professional operation of the Service Division.
To assist in training and safety procedures with customers.
To offer technical advice and assistance to customers.
To ensure that administrative work is completed and submitted on a weekly basis, i.e. job reports, part returns notes, overtime sheets and expenses.
To assist the Service Manager in all other duties requested by the company.
To liaise with agents and principals of the company as required to provide technical support to customers.
Attend factory training at the company’s principals abroad, as part of your training and continual development.
To observe the company’s safety procedures and keep safety as a priority in all work activities, including driving company vehicles during the course of your work.
To observe customer safety instructions while at customer premises.
To observe customers’ non-disclosure requirements where they exist.

Interested applicants should be highly motivated and enjoy continuous learning, working independently and at times under pressure on a wide variety of machinery. As you represent the company with their customers, you must be highly professional in all aspects of your work. You must enjoy problem solving and taking a structured approach to your work. As part of your work, you will receive regular and on-going training both in Ireland and abroad on a wide variety of machine tools and technologies.
You should have:

Prior experience in Field Service and/or Machine Tool service.
Working knowledge of hydraulics, pneumatics, CNC controls.
Ability to work under pressure during customer machine breakdown situations
Ability to manage and undertake machine tool installations
Full clean driver's licence
Ability to work with customers, other service engineers and suppliers to resolve customer breakdowns.
Strong communication skills be able to communicate in a clear and concise manner with customers via telephone or person or in writing.
Available to travel abroad for training and infrequent servicing work.
Proficient personal computer skills including electronic mail, record keeping, word processing, spreadsheets, etc.

Competitive salary to include overtime, pension, healthcare, sick-leave policy. Company vehicle, laptop and mobile will be provided together with full set of service tools as required
Job Types: Full-time, Permanent
Schedule: