SPV IT Programmer (Expert Chatbot/ AI/ Machine Learning)
Job Description · Customize chatbot features and workflows · Design & implement conversational script and workflow · Conduct reviews to ensure clear flow and navigation · Conduct chatbot flow testing to ensure smoothness and alignment with existing request · Monitor overall implementation project schedule, report project issues status, and potential risks · Collaborate with relevant channels (Live Chat & Whats App) to improve quality of Chatbot · Provide ongoing support and maintenance as required Requirements · Fluent in verbal and written communications · Proficient in Microsoft Office Tools · Good analytical thinking and problem-solving skills · Fast learner and independent · Strong organizational skills and attention to detail · Willing to learn things about/ related to machine learning/ Chabot/ AI · Having good interpersonal and leadership skill · Minimum 2 – 3 years of experience in chatbot management, AI development, or customer service technology, with a preference for experience in the banking sector · Maximum age of 35 years old. · D3 or Bachelor’s degree (S1) in Information Technology, Computer Science, Business Administration, or related fields.
Job Types: Full-time, Contract
Contract length: 12 months
Experience: