Job Opportunities in Indonesia


August 22, 2024

Aspen Medical

Makassar

FULL TIME


Program Manager - Makassar

SCOPE OF WORK
PROGRAM MANAGER - MAKASSAR

This position PROGRAM MANAGER is responsible for provide strong positive leadership to a portfolio of Business Units, Contracts and/or Project, promoting collaboration in the achievement of high quality and commercially viable healthcare services. Facilitate the delivery of effective and efficient healthcare services that are consistent with strategic and/or contractual requirements and the relevant clinical standards, with an aim of achieving customer and workforce satisfaction.
SCOPE OF WORK
The PROGRAM MANAGER main roles are:
  • In consultation with Chief of Operation, analyse contractual requirements and appropriately scope Service Requirements and related deliverables.
  • Effectively measure, monitor and control the management of Service delivery to ensure:
  • Efficient and effective day to day management of human resources,
  • all services are delivered in line with strategic, contractual and/or operational requirements,
  • all clinical service delivery if of a high quality and meet all relevant operational standards,
  • compliance with all milestones and operational
  • Demonstrate strong collaboration with key stakeholders to ensure all aspects of the strategic delivery of the Service are met.
  • Ensures sound commercial management is achieved, consistent with budgets, cost controls and profitability forecasts.
  • Facilitates a high-level contract administration discipline to ensure compliance, maintenance and periodic reviews are recorded.
  • Ensures the delivery of all necessary internal and external service delivery and operational reports.
  • Participate and facilitate, as required, in the implementation, maintenance and promotion of quality management system (QMS).
  • Deliver and facilitate, as required, all risk assessment, reporting and incident management, inclusive of staff health safety and environment obligation and issues.
  • Ensure workforce compliance to organizational systems, processes and communication mechanism.
  • Using best judgement ensure the Chief of Operation is informed of any contractual, operational, IR, HR and or HSE issues as soon as practicable.
  • Ensure all obligations under HSE requirements are met, with guidelines, policies and procedures adhered to.
  • Promote and participate in Business Development Activities.
  • Other duties as directed by the Chief of Operation

Day-to-day activities of the (position name) are:
  • Adheres to and promotes the organisational ethos and works to achieve goals in line with strategic objectives.
  • Provide contractual compliance analysis and develops business planning in accordance with commercial viability.
  • Demonstrate sound computer literacy, utilizing MS office, Excel and Project software with an ability to adopt new operating system as required.
  • Demonstrate the following attributes:
  • Autonomy, initiative and flexibility to problem solving and day to day task assignment and delegations.
  • Ability to prioritize tasks and responsibilities – facilitating seamless support and leadership to service delivery personnel.
  • Ability to communicate clearly and deliberately, with application of appropriate interpersonal skills and diplomacy.
  • Demonstrate effective collaboration, delegation and personnel management skills.
  • Applies the following knowledge and skills:
  • Demonstrates a working understanding of budget and financial reporting tools.
  • Demonstrate high level of proficiency in developing business plans and contract/project control measures.

SELECTION CRITERIA:
  • Experience in implementation and management of a range of concurrent project and business initiatives.
  • Sound knowledge of the concepts, strategies and issues associated with the implementation of business improvement initiatives and related projects.
  • Well developed analytical, conceptual and problem solving skills, including the ability to analyse complex issues and to develop a range of practical options for their resolution.
  • Demonstrates the ability to be client focused, responsive, flexible and committed to deliver quality service and improvement in an environment of continuous change.
  • Significant experience in a leadership role with an understanding of staff management principles applied to create motivational work environments.
  • Prefer has knowledge of health service industry
  • Prefer formal Contract or Project Management Qualification; i.e. Post Graduate Certification in Project Management
  • Prefer native Makassar

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