Front Desk Agent - Surf Camp ANV Hospitality Group is looking for a Front Desk Agent to join our team! Responsibilities: Checking guests in on arrival and out on departure Update calendars and schedule Inform customers about payment methods and verify their credit card data Greeting and thanking guests in a sincere, friendly manner Anticipating and addressing guests' needs, and resolving their problems and complaints Manage online and phone reservations Provide information about our hotel, available rooms, rates, and amenities Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Bali based Fluent in written and verbal English Work experience as a Front Desk Agent, Receptionist or similar role Experience working in surf camp will be an advantage points Customer service attitude Excellent communication and organizational skills Experience with hotel reservations software Understanding of how travel planning websites operate Able to join immediately Job Type: Full-time Experience: Front Desk/Front Office/Receptionist: 1 year (Preferred) Language: English (Preferred) Job Type: Full-time Experience:
Front Desk/Front Office/Receptionist: 1 year (Preferred)