Job Opportunities in Indonesia
October 18, 2024
Cartrack
Jakarta
Billing Agent
Job Description
:
We are a world-leading smart mobility Saa S company with over 2,000,000 subscribers across 23 countries and we are looking for a Billing Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
We are a world-leading smart mobility Saa S company with over 2,000,000 subscribers across 23 countries and we are looking for a Billing Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
- Handle invoicing, payment, and liaise with customers and suppliers.
- Escalates customer disputes or inquiries to relevant departments and ensures proper follow-up.
- Prepare and issue accurate invoices for our Saa S and GPS tracking services.
- Ensure timely delivery of invoices to clients.
- Review and verify billing data to ensure accuracy before processing.
- Resolve any discrepancies in billing information promptly.
- Updated and maintained detailed records of customer billing accounts.
- Manage recurring billing cycles and subscription renewals.
- Address and resolve customer billing questions and issues efficiently.
- Provide excellent customer service to maintain positive client relationships.
- Assist in the preparation and analysis of billing-related financial reports.
- Ensure all billing activities comply with company policies and financial regulations.
- Continuously improve billing processes to enhance accuracy and efficiency.
- Graduate of any Accounting / Business Admin course·
- Efficient with good skills in implementing standard procedures
- With min. 1 year of experience in Billing or equivalent.
- Can work onsite in Jakarta, Indonesia.
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