November 7, 2024

Patrique Mercier Recruitment Nordic

Hamburg

OTHER

Work in Greece - German Support Role with fully paid Relocation Package

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Support Role based in Greece, which comes with a fully paid relocation package. This role offers you the chance to embrace the beautiful Greek culture while providing exceptional support to German-speaking clients. As part of our dynamic team, you will play a key role in ensuring customer satisfaction through effective communication and prompt resolution of inquiries. If you are passionate about customer service and are looking for a new adventure, we invite you to apply!

Key Responsibilities:

Provide high-quality customer support to German-speaking clients via phone, email, and live chat.
Timely address customer inquiries and resolve issues effectively to maintain high customer satisfaction.
Document customer interactions and feedback to help identify trends and areas for improvement.
Work collaboratively with fellow team members to enhance service delivery and share best practices.
Stay informed about products and services to provide accurate assistance to customers.
Engage in ongoing training and development to improve skills and knowledge.

Requirements:

Fluency in German (both written and spoken) is required; proficiency in English is an advantage.
Excellent communication and interpersonal skills are essential.
Prior experience in customer service or support roles is preferred.
Strong problem-solving skills and a customer-centric approach.
Willingness to relocate to Greece and adapt to a new environment.
Motivated, proactive, and dedicated to delivering exceptional service.
Familiarity with customer support software and tools is beneficial.

Benefits: