Service Manager

September 13, 2024

Nixu

Espoo

We are now looking for a Service Manager to oversee our customers operational and contractual needs at DNV Cyber Managed Services unit. You will provide service management for our continuous business, ensuring customer satisfaction and strong relationships. You act as trusted advisor for the assigned customers. You are a professional who can communicate both with technical and business stakeholders. You also have a commercial mind-set with the ability to identify new customer needs and solutions to meet these needs.

About our Managed Services organization
At DNV Cyber Managed Services we provide wide range of continuous cyber security services to our customers. This includes services such as SOC, XDR with Microsoft and Palo ecosystems, Vulnerability management, Threat Intelligence, Threat Hunting and more!

To be able to succeed in this position, you will need:

Min. 7 years of experience from IT, cyber security or similar services, including experience as Service Manager or Service Delivery Manager or similar
Ability to grasp customers’ contractual and business needs and proactively seek for solutions
Skills to plan and organize operative and steering group meetings
Good self-awareness, appreciate different communication-styles and be ready to compromise or challenge when needed
Experience from reporting service levels and other KPIs to customers
Ability to drive cyber security roadmap discussions, how cyber security services can be improved in service lifecycle with the customers
Eagerness to learn about different kind of security controls
Ability to prioritize, delegate, track and coordinate multiple tasks
Fluent English, and Swedish OR Finnish skills

The position is permanent and full-time. You will be based in Stockholm, Sweden or Helsinki, Finland with remote working possibility.
A security background check will be a part of the recruitment process.

Be one of us
We have recently embarked on an exciting journey – formerly known as Nixu, now combined forces with DNV and Applied Risk, with the goal of creating a leading European cyber security services business.
As DNV Cyber, we are passionate about cyber security and take pride in the way we are impacting the society we live in. We encourage you to excel professionally through knowledge sharing and demanding cases. At DNV Cyber, you'll have 500 colleagues who share an interest in cyber security with you.
At DNV Cyber, you will have the opportunity to work on a variety of cases and customers from various industries. You will be working in an international environment with global opportunities to advance in your career. With us, you will be surrounded by the most talented people in the cyber security field. We encourage you to keep challenging yourself by exploring new areas of expertise.
Join us on an exciting adventure of growth, meaningful work, and shaping the future through cyber security!

Apply now!
We are waiting for your application! To apply please create a profile in our recruitment system and attach you CV, cover letter and salary expectations.

Need more information?
If you have any questions regarding this position, please reach out to the hiring manager Bia Targett, bia.targett@dnv.com

We regret to inform you that this job opportunity is no longer available