Job Opportunities in Ecuador
October 18, 2024
PayJoy
Quito
Merchant Operations Representative
About Pay Joy
Pay Joy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
A Merchant Operations Representative in Ecuador is responsible for running and maintaining processes linked with our commercial team and partners. They will be tasked with elaborating reconciliation reports, identifying potential risks in current processes and providing insights to stakeholders .
This role will also provide support to our sales team and their relationship with our partners through the use of internal tools and presenting relevant information.
Also, will be responsible for validating the trustworthiness of the documentation from our new Admins and Merchant, validating their legibility and compliance of requirements determined by Payjoy.
Responsibilities
- Identify potential risks in processes and work with the finance team to provide optimal solutions.
- Plan and execute improvements for financial data management.
- Give support to the sales team and partners.
- Run and maintain day to day merchant operations processes.
- Manage the incorporation of stores including the creation, closure and management of clerks.
Qualifications
- Bachelor’s degree
- At least 2 years of experience in finance, operations, data analysis, administration, and a demonstrated knowledge of managing large databases as well as elaborating financial reports
- Advanced Skills in MS Excel/Google Sheets.
- Ability to think critically, with an analytical mindset, measuring results before and after project delivery.
- Exceptional communication, presentation, and organizational skills
- Ability to thrive in a fast-paced environment.
- Collaborative, team player with a strong focus on delivering to have an impact
- Intermediate oral and written English skills preferred
Desirable
- Strong technology skills (MS Office, SQL.)
- Finance industry background
- Data analysis
- Experience managing CRM systems.
Benefits
- Company-funded health insurance
- Life insurance
- Dental plan
- Individual retirement plan 3%
- 20 days of vacations
- $2,000 USD annual Coworking Travel Perk
- $2,000 USD annual Professional Development Perk
- $500 USD annual Fitness Perk
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphone allowance
Pay Joy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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