Job Opportunities in Denmark
October 14, 2024
Spirii
København
OTHER
Partner & Customer Success Manager
We are seeking a passionate and results-driven Partner & Customer Success Manager to join our team in Spirii, who is working close with Spirii clients and partners both in Nordic and cross Europe.
In this role, you will be responsible for ensuring our e-mobility partners achieve their desired outcomes through our products and services. You will act as a trusted advisor, helping partners maximize the value of their investments while fostering long-term relationships that drive mutual success.
About Us:
At Spirii, we are dedicated to providing innovative e-mobility solutions that empower businesses to transition to sustainable energy practices. Our team is committed to excellence and driven by a shared passion for making a positive impact in the world.
Key Responsibilities:
Qualifications:
What We Offer:
Benefits:
About Spirii – Who We Are
Spirii is a full-service e-Mobility provider, which offers hardware and software charging solutions to companies in the private and the public sector. Spirii has recently celebrated its five-year anniversary as a founded company, however the people in Spirii have extensive experience working with electric cars and charging, as well as development of future transport- and energy systems.
Spirii is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Spirii strives to create an inclusive and diverse workplace, and we encourage all qualified applicants to apply regardless of age, gender, race, sexual/religious orientation, or disability.
Applications are reviewed on an ongoing basis.
In this role, you will be responsible for ensuring our e-mobility partners achieve their desired outcomes through our products and services. You will act as a trusted advisor, helping partners maximize the value of their investments while fostering long-term relationships that drive mutual success.
About Us:
At Spirii, we are dedicated to providing innovative e-mobility solutions that empower businesses to transition to sustainable energy practices. Our team is committed to excellence and driven by a shared passion for making a positive impact in the world.
Key Responsibilities:
- Relationship Management: Build and maintain strong relationships with key stakeholders at partner organizations, serving as their primary point of contact and advocate within Spirii.
- Performance Tracking: Monitor partner performance metrics and KPIs, identifying areas for improvement and proactively addressing challenges to drive success.
- Continuous Onboarding & Training: Follow-up on the onboarding process for Spirii partners, ensuring they understand and effectively utilize our e-mobility solutions. Conduct training sessions and provide ongoing support to maximize product adoption.
- Problem Resolution: Address partner inquiries and concerns promptly, working cross-functionally internally in Spirii to resolve issues and ensure a positive partner experience.
- Feedback Loop: Gather feedback from partners to inform product development and service enhancements, contributing to continuous improvement initiatives.
- Market Insights: Stay informed about e-mobility trends, competitor activities, and regulatory changes to provide partners with relevant insights and support their strategic decisions.
Qualifications:
- Bachelor's degree in Business, Engineering, Environmental Science, or a related field.
- 3+ years of experience in customer success, account management, or related roles, preferably in the e-mobility or technology sector.
- Fluent in English and preferably in more languages – Danish being an advantage
- Strong understanding of e-mobility concepts, electric vehicles, and charging infrastructure.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
- Proven problem-solving skills and a proactive approach to customer engagement.
- Familiarity with CRM tools and customer success software is a plus.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
What We Offer:
Benefits:
- A very flexible and open work environment.
- Competitive salary and benefits package, along with a company pension plan (11%).
- Opportunity to work in a high-growth industry and make a significant impact.
- Collaborative and inclusive work environment.
- Professional development opportunities and growth potential within the company.
- Excellent office coffee and tea (we mean it!).
About Spirii – Who We Are
Spirii is a full-service e-Mobility provider, which offers hardware and software charging solutions to companies in the private and the public sector. Spirii has recently celebrated its five-year anniversary as a founded company, however the people in Spirii have extensive experience working with electric cars and charging, as well as development of future transport- and energy systems.
Spirii is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Spirii strives to create an inclusive and diverse workplace, and we encourage all qualified applicants to apply regardless of age, gender, race, sexual/religious orientation, or disability.
Applications are reviewed on an ongoing basis.
We regret to inform you that this job opportunity is no longer available
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