September 17, 2024

Praha

Job Summary

This role is responsible for coordinating account plans and aligning clients' objectives with the organization's strategies to create enduring, mutually beneficial partnerships. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.

Responsibilities

Engages directly with customers, maintaining a high level of customer loyalty, and identifying their unique requirements.
Implements the account planning process, actively managing, and updating through scheduled reviews to drive growth opportunities.
Applies consultative-selling techniques to identify and advance profitable revenue opportunities with clients.
Aligns customer requirements with the organization’s capability and customizes them to best fit the client’s needs, ensuring enduring customer satisfaction.
Acts as a subject matter expert, providing insights and guidance to sales teams on complex deals and customer-specific requirements.
Collaborates with finance teams to develop pricing and negotiation strategies, ensuring profitability and competitiveness in the market.
Responsible for achieving and managing quarterly, half-yearly, and annual quotas.
Implements margin recovery strategies and activities.
Acts as the first interface for international accounts in collaboration with global business teams and local teams.
Mentors and coaches junior account managers, providing guidance on sales techniques, customer relationship management, and professional development.

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.

Preferred Certifications

Knowledge & Skills

Cross-Org Skills

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.