Job Opportunities in Colombia
October 16, 2023
Remote CoWorker
Medellín
FULL TIME
Technical Support Specialist
USD $5 per hour
WORK FROM HOME
Technical Support Representatives needed
Technical Support Responsibilities:
Expected hours: 40 per week
Experience:
WORK FROM HOME
Technical Support Representatives needed
Technical Support Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Expected hours: 40 per week
Experience:
- technical Support: 1 year (Required)
We regret to inform you that this job opportunity is no longer available
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