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As a Solution Architect (SA) at VRP, in consulting engagements you will require the ability to adapt to varying client needs and objectives. The main focus of the Solution Architect is help to reduce technical debt for clients by designing solutions that are scalable, maintainable, and extensible.

In collaboration with the Delivery Manager (DM), this role serves as the primary functional consulting resource, fostering trust and becoming the ultimate owner of the solution design from a business process perspective.

A key aspect of the Solution Architect role is the ability to create effective design solutions that can later be built by the delivery team. The SA is responsible for driving the value for the Client by acting as a translator between client needs and system functionalities. The SA is a trusted advisor when it comes to Salesforce capabilities and limitations. It is important that the SA knows when to escalate and involve more technical or specialist resources.

Throughout the development process, the Solution Architect retains ownership of the backlog and solution design, ensuring the integrity of the implemented functional processes, and addressing any obstacles or changing requirements.

A Solution Architect plays a critical role in mentoring and guiding more junior project resources (BA, IC) on the significance of clear project documentation, such as user stories. Additionally, emphasizing the importance of leveraging declarative system configuration to ensure successful implementation and adoption of the Salesforce platform. The SA makes sure that VRP team is operating to highest possible standards and following Salesforce best practices.

This particular role will have a responsibility to support the presales team in creating responses to clients. This will involve gathering requirements in very short time frames, producing estimates that are supported by assumptions, and compiling proposals with options for solutions that can be implemented. For this element of the role, a high-level understanding of the scope of the Salesforce platform is critical.

Primary Responsibilities

• Designing and architecting solutions that effectively address stated objectives and business needs, while aligning to industry best practices. Being the owner of functional processes within the project. Acting as translator of Client needs to more technical resources.
• Ensuring the integrity of the solution design throughout the delivery process, identifying and resolving issues that may arise to maintain the quality of the solution.
• Aligning functional requirements and delivery with the client's vision and goals, ensuring that the solution is well-suited to their business needs.
• Engaging with clients throughout the project lifecycle, from discovery to successful go-live and project closure, ensuring that their needs are met and exceeded. Driving measurable results from project outcomes, underlining delivered value for the Client.
• Collaborating with team members to thoroughly investigate, scope, and size the client's requirements, while adhering to project timelines and budget (DM/PM collaboration).
• Helping the team (BA, IC) in maintaining and managing a comprehensive backlog of requirements (User Stories), ensuring that they align with business objectives and client needs.
• Be a source of quality control for any client-facing interactions related to functional parts of project delivery. Making sure that the solutions VRP provides are bringing value to the client and solving their real business problems in efficient and effective way.
• Support presales for the Sales Team, creating estimates and proposals and presenting the technical elements back to the client in a way that sells the business value of the solution.

Core Skills

• Architecting solution designs based on the core capabilities Salesforce platform and declarative automation tools
• Broad knowledge of the Salesforce platform and have the ability to know what is or is not possible (and when to configure over code)
• Communication and empathy - understand what the client is looking for and why, and work with them to achieve it (value-driven decisions)
• Elicitation of functional requirements (support for BA, IC)
• Flexibility - operating on projects of high complexity (up to enterprise level)

Key Values

• Efficiency - Delivering robust solutions that are easy to maintain post-project and stay line with best practice
• Relationship building - Acting as a trusted partner, building room for long-lasting engagements and Agile Delivery Teams
• Innovation - Discovering possibilities by building POCs for Clients
• Mentorship - Acting as an example and leader for more junior project resources (BA, IC)