A Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements. What will I be doing? As a Restaurant Captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Restaurant. Specifically, you will be responsible for performing the following activities at the highest standards:
Distribute tables and tasks to team members
Request to the Cooperative Company the necessary number of cooperate members, according to demand
Identify the sector operational necessities and inform the supervisor
Follow up the procedures according with the check list
Coordinate the work of all team members, in order to maintain the constant quality of the service
Performs the transfer of goods and materials across sectors
Support the supervisor on bureaucratic issues and team development
Track Food and Beverage monthly inventories
What are we looking for? A Restaurant Captain at Hilton is always working on behalf of our guests and clients and team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:
Positive attitude
Administration and organization skills
Know how to listen to suggestions and critics
Be committed to delivering high standard customer service
Take initiative
Teamwork
Ability to lead people
Good communication
It will be advantageous in this position if you demonstrate the following skills and differentials:
Experience in hotel
Experience in similar function
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!