MX, Receptionist

September 20, 2024

Newmark

Bogotá

OTHER

JOB DESCRIPTION:
Under close supervision, answer and direct incoming calls and direct visitors to appropriate party.

SKILLS, EDUCATION AND EXPERIENCE:

High School diploma or General Education Degree (GED) required
Previous office experience preferred
Good telephone techniques and communication skills
Strong ability to handle multiple tasks, such as incoming calls, guests and faxes
Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner
Ability to be cooperative with other employees to ensure a smooth running, effective office operation
May perform other duties as assigned

WORKING CONDITIONS: Normal working conditions with the absence of disagreeable elements
NOTE : The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

ESSENTIAL DUTIES:

Answer incoming calls. Provide general information and direct callers to appropriate party or voice mailbox.
Greet visitors. Maintains log of visitors. Announces visitors to appropriate party. Direct guests and clients to the waiting area and offer beverages (if available).
Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities.
Establish a strong rapport in client relationships as well as with vendors and contractors.
Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s).
Provide support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location. May support administrative staff by preparing A/P coding tables for review and approval.
Maintains schedule for conference rooms at location.
Adhere to company policies and procedures.
Keep reception area and any adjacent conference areas neat and orderly.
Distribute facsimiles, mail and overnight packages.
Assist with mailing, e-mails, and any other clerical projects.