Job Opportunities in Colombia


September 18, 2024

HUBTEK

Medellín

FULL TIME


Billing Specialist

Some of your responsibilities are but are not limited to:
  • Remain up-to-date and knowledgeable about all billing processes and procedures both internal and external.
  • Execute with a high level of accuracy and efficiency in all tasks and responsibilities assigned.
  • Work with a sense of urgency to resolve billing disputes and customer complaints in a professional manner.
  • Analyze customer invoicing requirements and take note of specific details to uphold customer satisfaction.
  • Take initiative and attempt to identify and resolve billing discrepancies as they arise.
  • Monitor, escalate, and report identified discrepancies to the Billing Manager and if called upon, flex into support where necessary to solve and close the problem.
  • Prepare accurate invoices for customers with proper documentation attached.
  • Process invoices from carriers with verification of all documents and special accessorials.
  • Maintain accurate billing records and ensure data integrity.
  • Provide support to other departments as needed.
  • Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m., or 8:00 a.m. to 5:00 p.m., following the American Calendar.
  • Contract: Indefinite term contract + Benefits.
  • Location: Only for Colombia, this position will be 100% remote.
  • Salary: 3.000.000 COP.
Job Type: Full-time

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