Job Opportunities in Canada

Additional Information:

For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. We support and promote professional development and wellness opportunities, and provide our employees with an attractive benefits plan and competitive salaries.
The College service region offers numerous recreational activities for the entire family to enjoy!
Northern Lakes College has the following full time ongoing position:
Student Communications & Awards Officer
Reference #NLC-2176
Salary Range: $64,032 to $84,012 per year
Location: Slave Lake
Qualifications:

• Bachelor’s degree in related field
• 2 years’ experience working at a Post-Secondary Institution in Admissions, Finance, or Counselling considered an asset
• Class 5 driver’s license
• Clean Criminal Record Check

Successful candidate must provide University or College Transcripts to Human Resources prior to commencement.
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
For complete details on this employment opportunity, visit us online at www.northernlakescollege.ca click on Careers . Please submit a resume quoting the reference number NLC-2176 to:
Northern Lakes College, Human Resources, 1201 Main Street SE, Slave Lake, AB T0G 2A3
Alternatively, fax resume to 780 849-5881
Closing Date: October 28, 2024
Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.
Position Description
Title:
Student Communications & Awards Officer
Department:
Registrar’s Office
Major Job Function:
Reporting directly to the Chair, Student Success, this frontline position is responsible for managing and assisting students with financial questions and concerns. This includes but is not limited to, assisting students in applying for student loans, scholarships, bursaries, and awards (“awards”), answering questions and assisting with student fee payment. This position will work both independently and collaboratively to administer awards for students, in addition to other duties in this area as required.
Duties and Responsibilities:

• Receive, administer, and maintain awards applications, following procedures to verify eligibility as required
• Provide general information on College services to students with financial need
• Manage database tracking of application and reporting requirements
• Assist with monitoring of scholarship and grant budgets to ensure annual targets are met
• Communicate relevant scholarship information to students and staff
• Develop communication related to financial supports for students
• Ensure communication aligns with the College mission, mandate and goals.
• Provide payment, refund, and award information to students that aligns with College policies, procedures and regulations.
• Maintain an accurate and current list of awards, and ensure all documentation pertaining to the awards process is up to date.
• Consult with others to develop award promotional materials.
• Host student sessions to support their awards application and student loan applications and repayment.
• Ensure compliance with all internal and external requirements, including FOIP legislation.
• Prepare reports for analysis on student funding, ensuring strategic goals are being met.
• Attend meetings, participate on committees, etc., committees as required.
• Other duties as assigned

Skills/Knowledge:

• Strong written and verbal communication and interpersonal skills
• Ability to communicate with a diverse range of people, and to deal effectively with difficult, hostile, or upset clients
• Customer service experience in dealing with sensitive situations calling for the use of empathy, diplomacy, and tact in the delivery of information
• Experience with Microsoft Office - the ability to read and write formulas in Excel is an asset
• Participate in College activities such as our virtual open houses, convocation, and career fairs
• Critical thinking, problem-solving, and organizational skills.
• Attention to detail, ability to meet deadlines and adaptable to change
• Familiarity with bookkeeping
• Ability to manage multiple projects in a timely manner
• Ability to handle confidential information appropriately
• Natural ability to work as part of a larger team, the ability to relate well with internal and external contacts

Contacts (internal and external):

• Frequent internal contacts include: External Relations, the Registrar’s Office, Student Finance Department, Student Financial Records Specialist, and others
• External contacts include – Alberta Student Aid, Foundational Learning Assistance, and others

Qualifications:

• Bachelor’s degree in related field
• 2 years’ experience working at a Post-Secondary Institution in Admissions, Finance, or Counselling considered an asset
• Class 5 driver’s license
• Clean Criminal Record Check