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In this role, you will provide crucial support to technologists, radiologists, and patients, ensuring outstanding customer service throughout their experience with Saddletown Radiology.
Responsibilities:

• Greet patients warmly and respectfully at the reception area, ensuring their comfort.
• Admit patients for examinations promptly and accurately.
• Verify and correct patient information as needed.
• Receive and review requisitions to ensure all information is complete and accurate.
• Inform the technologist of any patient concerns during check-in.
• Handle payments from patients for their exams.
• Answer phone calls professionally and friendly manner.
• Schedule patient appointments for requested examinations via phone or in person.
• Maintain patient confidentiality regarding their illnesses, treatments, and diagnoses.
• Chaperone male technologists during Endo-Vaginal and Breast examinations.
• Escort and prepare patients for their appointments within the clinic.
• Guide patients through various clinic modalities for their exams.
• Print and distribute the next day’s appointment schedule by modality at the end of each day.
• Confirm patient appointments through phone calls.
• Conduct Visage checks throughout the day, including:
• Critical/ Stat results list
• Billing list
• Delivery record
• Burn examination images onto CDs for dispatch.
• Manage incoming mail, faxes, and in-house deliveries or courier pickups.
• Sort and distribute imaging reports for internal and external delivery.
• Retrieve and fax reports to physicians as needed.
• Mail reports with required attachments.
• Assist with the orientation and training of new employees.
• Maintain and stock supplies, handle laundry, and waiting areas are clean and well-stocked.
• Adhere to company policies, procedures, and manuals, including Occupational Health and Safety guidelines.
• Perform additional related duties as needed.

Qualifications:

• Only candidates with Radiology Experience will be considered.
• Preference given to candidates with 1-3 years Radiology Clinic experience
• Proven experience in providing excellent face-to-face customer service.
• Certification as a Health Information Office Assistant, Unit Clerk, or Medical Office Assistant is required.
• Knowledge of medical terminology and anatomy is essential.

Ability to multitask, organize, and prioritize tasks effectively in a dynamic environment
We thank you for your interest in joining the team at Saddletown Radiology but please be advised that only candidates that meet criteria will be contacted for an interview.
Job Type: Full-time
Pay: $22.00-$24.00 per hour
Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Application question(s):

• The clinic has a last shift that leaves the office 630-7pm. Would there be anything that would prevent you from working that shift?

Experience:

• Radiology/ Diagnostic Imaging Clinic: 1 year (preferred)

Work Location: In person
Expected start date: 2024-09-23