Job Opportunities in Canada


October 9, 2024

Yellow Cab Halifax

Halifax

PART TIME


Overnight dispatcher

Ideal candidate would be open availability as we operate 24/7. Different shifts would need to be covered from time to time.
$15.20 to start for 3 month probation
1 dispatcher/call taker - candidate will start with call taking 20-40 hours, then will go to dispatching trading, up to 40 hours. This should take 4-6 weeks. From the end of dispatch training to the start of Nov you will fill in for shifts where needed. Start of Nov you will be guaranteed Wednesday and thursday 11pm-7am. More shifts could be needed other days but may only be the 16 hours.
What you’ll need to succeed:
  • MUST HAVE LIVED IN HRM FOR MINIMUM OF 1 YEAR. Need dispatcher familiar with areas of HRM
Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers
Take ownership and is accountable until a problem is resolved
Makes difficult and time sensitive decisions to support business objectives and customer needs
Strong time management and problem-solving skills
Be a supervisor to call takers during shift.
Partner with drivers to assist with customers.
Perform other duties as required to support the overall team
Education and experience
  • Ability to listen and respond to customer inquiries
  • Willingness to learn computer program and taxi business.
  • 2-3 years customer service experience required
  • Dispatch experience and overnight shift experience an asset
  • Knowledge of HRM areas and communities required
  • Ability to work well within a team environment
  • Strong verbal and written communication skills
  • Problem solving skills, strong analytical skills, excellent computer skills, attention to detail and effective time management
Job Type: Part-time
Pay: $15.20 per hour
Additional pay:
  • Overtime pay
Benefits:
  • Casual dress
  • On-site parking
Flexible language requirement:
  • French not required
Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Holidays
  • Night shift
  • Overtime
  • Weekends as needed
Application question(s):
  • Can you work minimum 2 overnight shifts 11 PM to 7 AM?
  • How many years have you lived in HRM?
Education:
  • Secondary School (required)
Experience:
  • Computer skills: 1 year (preferred)
Language:
  • English (required)
Work Location: In person

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