JAM is your one-stop shop for all things PLAY! Whether you're looking to find sports leagues across North America, or book a hilarious corporate team-building event, JAM does it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before! APPLY DIRECTLY HERE: https://jam.bamboohr.com/careers/219 Candidates must be a great fit with the JAM Core Values:
Chase the Vision
Deliver What You Promise
Take Pride in What You Do
Get Sht Done
Treat Everyone Like Your Best Friend
Find a Better Way
Our League Associates are an essential ingredient to the success of our leagues. They go above and beyond each and every day to ensure 100% of the games are played each and every night! The majority of your time will be spent focusing on the following tasks and projects:
Ensuring that 100% of league games get played each day.
Executing of leagues, ensuring all games run smoothly and efficiently.
Retention of current players with exceptional customer service (via email, phone, live chat and in-person).
Selling of leagues and programs to individuals and captains.
Establishing a relationship with players and the community to support our growing brand.
Assisting with walk-in player traffic.
Helping solve discipline and injury issues that may arise during game
Engaging with players each and every shift to ensure they are having the best possible experience before, during, and after the game.
Managing sports leagues in the field 3-4 nights a week on the ground in Winnipeg MB to help with league set up tasks, training part-time staff and ensuring an amazing player experience.
Assisting with other customer experience tasks as needed.
QUALIFICATIONS High Energy
Extremely upbeat and positive!
Willingness to approach and chat with our vendors, facility partners etc. and maintain positive relationships with all contacts.
Details, Details, Details
Taking care of the little details first makes putting on a big show easy!
Must have incredible attention to detail and be a quick learner!
Go Getter
Be confident and motivated to call on and/or meet/work/deal with members, head office staff, and facility staff.
Hardworking attitude. You are known for taking initiative.
Think Outside the Box Mentality
We’re not looking for mediocre and old-school here. We want someone who has fresh ideas, can work on their own without being micromanaged, and is good at developing and maintaining relationships with our venue partners
Perfectly Seasoned
We are looking for someone who has past experience in operations and customer service.
Well Spoken & Written
You will need to be able to clearly articulate and communicate with the team on a day to day
Knowledge of a wide variety of sports rules and formats is an asset!
Quick On Your Feet
Confidence in your ability to take control of a situation with a flair for being resourceful.
Strengths in planning, decision making, and creative problem solving.
Driver's License
A valid driver's license and access to your own vehicle is mandatory
EXPECTED HOURS
You will be working 37.5 hours per week.
The majority of your time you will be working 12:00-8:00pm Monday-Thursday and 9:00am-5:00pm on Friday, with some weekend work occasionally.
COMPENSATION
$40,000-$45,000 CAD annual salary
10 Vacation Days and 10 Personal Days to start
Complimentary league play
Eligible for RRSP program after 3 months of employment
GO PLAY Days throughout summer months (That’s our version of “summer hours”. Account for your Friday afternoon hours elsewhere in your work week, pre-book your Go Play Day off with your team leader and go PLAY!)
Application Deadline is Wednesday, October 23rd at 10:00am EDT. APPLY DIRECTLY HERE: https://jam.bamboohr.com/careers/219 JAM Is For Everyone. We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, color, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer. Job Type: Full-time Pay: $40,000.00-$45,000.00 per year Benefits:
Dental care
Extended health care
Paid time off
Schedule:
Day shift
Evening shift
Monday to Friday
Weekends as needed
Education:
Secondary School (preferred)
Work Location: Hybrid remote in Winnipeg, MB R2J 0K4
Application deadline: 2024-10-30
Expected start date: 2024-11-04