Job Opportunities in Canada


October 12, 2024

Fairmont Creek Vacation Rentals

Fairmont Hot Springs

FULL TIME & OTHER & PART TIME


Guest service representative

  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Work setting
  • Hospitality industry
  • Staff accommodation available
  • Rural area
  • Tasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Computer and technology knowledge
  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Experience
  • 2 years to less than 3 years
  • Health benefits
  • Dental plan
  • Health care plan
  • Other benefits
  • Learning/training paid by employer
  • On-site housing options
  • Wellness program
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 25 to 35 hours per week

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