Job Opportunities in Canada
October 13, 2024
Cowan Graphics Inc
Saskatoon
FULL TIME
Customer Service Rep
Job Summary
Family owned business since 1945, Cowan Graphics Inc. has grown to become one of the largest digital and screen-printing companies in Canada. We have multiple locations in Western Canada. Saskatoon location provides vehicle wraps/ graphics; murals/ wall graphics, building signage, indoor/outdoor banners, retail/event signage, decals, computer cut graphics, and specialty items.
We are looking for a motivated, well spoken, dynamic individual to join our Saskatoon team!
Responsibilities will include but not limited to:
· Self-motivated and ability to work independently.
· Solid written and verbal communication skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Excellent organizational skills and a strong attention to detail.
· Proficient with all Microsoft Office Suite
· Ability to grasp technology and processes quickly.
· Strong customer service skills
· Experience in the printing industry is an asset, but not mandatory.
To apply, please email your resume to saskjobs@cowan.ca . We thank all applicants however only those short-listed will be contacted.
Job Type: Full-time
Job Type: Full-time
Additional pay:
Family owned business since 1945, Cowan Graphics Inc. has grown to become one of the largest digital and screen-printing companies in Canada. We have multiple locations in Western Canada. Saskatoon location provides vehicle wraps/ graphics; murals/ wall graphics, building signage, indoor/outdoor banners, retail/event signage, decals, computer cut graphics, and specialty items.
We are looking for a motivated, well spoken, dynamic individual to join our Saskatoon team!
Responsibilities will include but not limited to:
- Assisting our Sales Team
- Obtain detailed job specifications from the Customer and/or Sales, understanding the customers’ expectations.
- Manage customer walk-ins and support customer call-ins.
- Assist the customer to meet artwork approval deadlines.
- Write up job dockets for production.
- Ensure accounting has provided terms prior to production.
- Provide estimates and solutions to clientele.
- Receive customer art files; review to ensure it matches the estimate and manufacturing capabilities.
- Responsible for multi-ship distribution, spreadsheets, labels and courier input if applicable.
- Manage deadline within all aspects of projects from start to finish.
- Strong skills in work planning, scheduling and job prioritizing.
- Work very closely with Production and understand materials and manufacturing capabilities.
- Communicate with alternate plant if unable to facilitate in local facility.
- Assist with reception tasks when needed.
· Self-motivated and ability to work independently.
· Solid written and verbal communication skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Excellent organizational skills and a strong attention to detail.
· Proficient with all Microsoft Office Suite
· Ability to grasp technology and processes quickly.
· Strong customer service skills
· Experience in the printing industry is an asset, but not mandatory.
To apply, please email your resume to saskjobs@cowan.ca . We thank all applicants however only those short-listed will be contacted.
Job Type: Full-time
Job Type: Full-time
Additional pay:
- Overtime pay
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Day shift
- Monday to Friday
- Overtime
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