-
Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.
-
Conduct assessment, intake and assume case management responsibilities.
-
For clients who need to leave their homes, assist by giving them access to our home.
-
Complete risk assessments and assist in developing safety planning for the client. If children are involved, help clients address the needs and safety concerns of their children.
-
Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
-
Track and compile monthly KPI reports.
-
Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtaining protection, seeking legal assistance, and/or other specific needs of the case.
-
Provide emotional support, validation, and a safe space for clients to express their feelings and fears.
-
Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home.
-
Participate in staff and team meetings, and professional development opportunities as required.