BRANCH OPERATIONS LEADER Location: Dartmouth Nova Scotia Pay: 75k-90k It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together. WHAT YOU’LL BE DOING: · Responsible for providing leadership to deliver exceptional customer service and operational efficiency and excellence to meet customer requirements. Aligns all business practices with the company Vision to deliver greater safety, reliability, efficiency and sustainability. · Perform daily performance management by following all corporate standards. · Clearly and effectively communicate corporate objectives to the team. · Conduct regular branch meetings with the Sales and Operations teams’ participation. · Maintain branch processes in compliance with health & safety and company ISO–9001 standards. · Manage performance and career planning for direct reports by following the company performance development processes. · Collaborate with the Sales team to manage profit and loss targets, set pricing strategies, and engage in strategic planning for large quotations. · Ensure compliance with all inventory management processes. · Efficiently manage workflow and resources. · Ensure contract agreement adherence. · Address and resolve escalation issues in a diplomatic and timely manner. · Take initiative to provides hands-on leadership and customer service in support of the team. THE PERFECT FIT WILL BE: · Able to understand, conceptualize, and align business practices with corporate vision and goals to achieve sales plans. · Leads by example; hands-on approach to leadership. · Business acumen. · Experience/comfort working in a fast pace, complex ever changing environment while managing multiple projects. · Ability to think creatively and innovatively. · Strong, effective communicator (verbal and written). · Excellent inter-personal and organizational skills. · Ability to coach for performance – providing constructive feedback, identifying knowledge and skill gaps, and developing performance plans. · Highly developed, demonstrated teamwork skills. · Big Picture Thinking: Understands how a new process or initiative impacts other parts of the business. · Proactive, solution oriented with a curious, entrepreneurial spirit. · Aptitude and willingness to learn and grow skill set. · Strong attention to detail. · Strong analytical and a problem solving skills. · Understand importance of when to lead and when to take on a supporting role. · Demonstrated ability to increase productivity and continuously improve methods, approaches and departmental contribution. WHAT YOU’LL BRING TO THE TEAM: · Post-secondary degree or diploma, with a focus in business or a technical discipline preferred. · Minimum 2 years’ experience managing direct reports. · Experience interacting with all levels of an organization from Senior Management to field, as well as customers. · 5-10 years’ experience with the distribution industry; knowledge of MRO industry, and related products and services a strong asset. · Experience in sales is a strong asset. · Proficient in Excel, Word; as well as Power Point advanced presentations. BENEFITS OF BEING PART OF THE TEAM: · Comprehensive Group Benefits Program · Employee & Family Assistance Program (EFAP) · RRSP Matching Plan · Personal & Professional Development Subsidy · Employee Recognition Program · Continued Professional Development Opportunities (access to Linked In Learning, product training, third-party personal and professional skills training opportunities) · Constructive, engaging organizational culture · Opportunity to work alongside experienced industry professionals. Job Types: Full-time, Permanent Pay: $75,000.00-$90,000.00 per year Benefits: