Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com SUMMARY Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success. KEY DUTIES & RESPONSIBILITIES Your primary role as an Associate Property Manager will encompass a wide variety of duties. Specifically, you will:
Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met
Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations
Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives
Coordinate & distribute all relevant tenant communications
Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex
Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness
Ensure insurance & contract files are complete, accurate & current
Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations
Coordination of tenant events, tenant appreciation events & tenant meetings
Support the Property Manager with ongoing initiatives
KNOWLEDGE & SKILLS To be up to the exciting challenges of this Associate Property Manager role, you must have a professional profile that includes:
A minimum of 3 - 5 years of experience in building and facilities management
Bilingualism is an asset
A community college diploma or equivalent education (e.g. ABI, CET)
Proven track record in developing and maintaining exceptional client relationships to partner with clients to meet client needs
Previous and current Commercial Property Management experience
Experience developing complex budgets
Professionalism, flexibility and ability to work in both a team environment and independently
Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes
Strong verbal and written communication skills
Detail oriented nature; ability to resolve problems using facts and sound reasoning
Ability to carry out analysis of building data
Licenses and/or Professional Accreditation
Certified Facility Manager (CFM) through IFMA
Certified Property Manager (CPM) through Institute of Real Estate Management
Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI)
Real Property Administrator (RPA) through BOMI
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us a t ask HR . Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.