Job Opportunities in Canada

Job Summary:
As a TELUS Alarm System Technician, you will be responsible for installing, maintaining, and troubleshooting TELUS alarm systems for residential and commercial customers. You will be compensated on a piece-rate basis, meaning your earnings are directly tied to the volume and complexity of jobs completed. Depending on your experience and the number of jobs completed, annual earnings range from $50,000 to $80,000.
Key Responsibilities:

• Installation & Setup:
• Install and configure TELUS alarm systems, including cameras, sensors, control panels, and other related devices.
• Ensure installations meet TELUS standards and customer expectations.
• System Maintenance & Troubleshooting:
• Conduct routine maintenance and system checks.
• Troubleshoot and repair issues with alarm systems, including wiring, connectivity, and software.
• Provide technical support and resolve customer issues efficiently.
• Customer Interaction & Training:
• Educate customers on the operation of their TELUS alarm system, including mobile apps and system functionality.
• Deliver excellent customer service, ensuring satisfaction with every installation or service visit.
• Documentation & Reporting:
• Keep accurate records of installations, service calls, and customer interactions.
• Provide reports on system performance, issues, and resolutions as required.
• Compliance & Safety:
• Ensure that all work complies with industry standards, safety regulations, and company policies.
• Stay current with TELUS products, services, and industry advancements.

Requirements:

• Education & Certification:
• High school diploma or equivalent required.
• Technical certification in security systems or a related field is preferred.
• TELUS product training or certification is an asset.
• Experience:
• experience in the installation and maintenance of alarm/security systems, ideally with TELUS products is an asset.
• Knowledge of networking, electrical systems, and customer service is an asset.
• Skills & Abilities:
• Strong technical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently or as part of a team.
• Valid driver’s license and clean driving record.
• Physical Requirements:
• Ability to lift and carry up to 50 pounds.
• Comfortable working at heights and in various weather conditions.
• Ability to work flexible hours, including evenings and weekends, as needed.

Compensation:

• This is a piece-rate compensation model where you are paid based on the number and complexity of completed installations and service calls.
• Estimated annual earnings range from $50,000 to $80,000, depending on experience, hours worked, and job volume.
• Subcontractors are paid on a per-job basis, with compensation determined by the job type and complexity.(need vehicle and tools)

Job Types: Full-time, Part-time, Permanent
Pay: $50,000.00-$80,000.00 per year
Expected hours: 20 – 80 per week
Benefits:

• Flexible schedule

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Licence/Certification:

• Driving Licence (required)

Willingness to travel:

• 50% (preferred)

Work Location: On the road