Job Opportunities in Brazil
October 10, 2024
CommIT
OTHER
Google Workspace Administrator
We are seeking a Google Workspace Administrator with a strong technical background in Google Workspace administration and troubleshooting. This customer-facing role requires exceptional problem-solving abilities and excellent communication skills to assist in resolving Google Workspace tickets and provide outstanding support.
Responsibilities:
Requirements:
Responsibilities:
- Administer and manage Google Workspace (formerly G Suite) for our organization.
- Troubleshoot and resolve technical issues related to Google Workspace tools and services.
- Assist in managing Google Workspace tickets, ensuring timely resolution of user requests and issues.
- Provide exceptional customer service and support to end-users, ensuring satisfaction and smooth operations.
- Collaborate with internal teams and stakeholders to address technical challenges.
- Maintain up-to-date knowledge of Google Workspace features, updates, and best practices.
Requirements:
- 2+ years of experience in Google Workspace administration.
- Google Workspace certifications (e.g., Google Workspace Administrator, Google Workspace Deployment Specialist).
- Strong technical skills in troubleshooting Google Workspace tools and services.
- Excellent problem-solving and analytical skills.
- Strong English communication skills, both verbal and written, with the ability to clearly explain technical solutions to customers and internal teams.
- A customer-centric approach, with the ability to provide exceptional customer service.
- Ability to work effectively as part of a team and collaborate with colleagues in a dynamic environment.
- Knowledge of Google Cloud Platform (GCP).
- Google Professional Engineer certification is a plus.
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