Job Overview: The Team Leader is responsible for overseeing the daily activities of their team, ensuring that projects are completed on time and within budget, and maintaining high levels of team performance and morale. This role involves strategic planning, managing team dynamics, and providing support and guidance to team members. Responsibilities and Duties: - Lead and motivate team members to advance employee engagement and develop a high performing team. - Oversee day-to-day operations, ensuring that the team’s goals and objectives are met. - Plan and allocate resources effectively, managing workload and project assignments. - Monitor team performance and report on metrics to higher management. - Conduct performance reviews, provide constructive feedback, and coach team members. - Foster a positive, inclusive, and collaborative team environment. - Ensure compliance with company policies and industry regulations. - Assist in recruiting, hiring, and training new team members. - Encourage continuous improvement and innovation within the team. Qualifications: - Proven experience as a team leader or supervisor. - Strong leadership and people management skills. - Excellent communication and interpersonal abilities. - Good organizational and time-management skills. - Problem-solving and decision-making aptitude. - Strong ethics and reliability. - Bachelor’s degree in business administration, management, or a relevant field (preferred but not required depending on the industry). - Banking or insurance experience (preferred) - Profiency in dutch and french Skills: - Ability to delegate effectively. - High emotional intelligence to manage diverse personalities. - Proficiency in necessary technology and software. - Capacity to manage various projects simultaneously in a high-pressure environment. Job Type: Full-time Schedule: