August 7, 2024

Dries Van Noten

Antwerpen

RETAIL OPERATIONS MANAGER

ROLE & RESPONSABILITIES

Project Management: Support market teams in the planning and execution of retail projects such as new store openings, providing guidance on operational requirements.

Operational Excellence: Lead retail operations initiatives to develop and implement standards that encapsulate operational excellence and efficient retail management.

Process & System Optimisation: Partner with global team to ensure retail processes and systems are fit for purpose and support the development of the retail operations innovation roadmap.

Policy & Procedure Development: Support the development and localisation of new policies and procedures across markets to ensure they are relevant and practical.

Training and store support: Host training session for new team members on Retail Operations processes and systems to ensure team have the necessary skills to operate a retail store. Support the store when needed.

Onboarding new employees: To effectively integrate new employees into the organization by providing them with the necessary information, resources, and support to become productive and engaged members of the team.

Inventory management: To efficiently manage the company’s inventory to ensure optimal stock levels, minimize costs, and meet customer demand.

Process Audits: Regularly audit market operational processes to ensure consistent execution, operational efficacy, and adherence to process.

Purchase Order Management: Raise purchase orders for retail operations services in the market.

Market Collaboration: Collaborate with market leaders to inspire the vision of the Retail Operations strategy and drive success.

The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

PROFILE

Experience in retail operations, with a strong focus on process improvement and project management.

Excellent communication and collaboration skills, able to work with stakeholders at all levels.

Ability to adapt to changing requirements and work effectively in a fast-paced environment.

Ability to think strategically and align retail operations with the overall business strategy.

Proven track record of implementing operational processes and procedures in a retail environment.

Strong analytical skills and ability to gather and interpret data to inform decision-making.

Experience creating and delivering training programs for retail operations processes and systems.

Perfect knowledge of English

Proficient in SAP and Retail POS Systems

Use of project management tools

Microsoft Office suite (Microsoft Outlook, Word, advanced Excel and Power Point all essential).

OFFER
Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged.

Interested? Send your resume and motivation letter to jobs@driesvannoten.com.