Front Office Trainee - Sheraton Brussels Airport Hotel
Additional Information Job Number24155669
Job CategoryManagement Development Programs/Interns
LocationSheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium, 1930
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION PURPOSE The Front Desk Trainee will check-in and checkout international guests in accordance with Marriott standards. He/she will inform and orient the guests during their stay to ensure their satisfaction. He/she will also be responsible for the administrative follow-up of the Front Office department.
MAIN DUTIES AND RESPONSIBILITIES
Provide a fast, efficient, courteous and personalized check-in/check-out
Greet and direct guest
Know how to recognize regular and elite guest
Respond to all guest requests according to standards and manage guest complaints
Adhere to Marriott's accommodation policy and standards
Correctly bill and collect various forms of payment
Maintain an up-to-date guest file
Maintain good communication and relations with the different departments
Ensure a professional appearance at all times
Know and apply the hotel's security measures and procedures in case of fire alarm or evacuation
This list is subject to change SKILLS AND ABILITIES
Languages: English (French and Dutch are a plus)
Physical and stress resistance
Good communication and social skills
BENEFITS The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, in order to develop an international professional career. During your internship period, you will be entitled to:
An allowance of 750€ /month (overseas students) and 350€ /month ( Belgian students)
A Uniform cleaned in the hotel
Meals during working hours
Transportation from the hotel to the residence in Belgium
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
We regret to inform you that this job opportunity is no longer available